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Social Media Pulse

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Social Media Pulse

The Solution

The J.D. Power Pulse ProgramSM combines the most advanced social media insight tools with J.D. Power's research expertise to deliver powerful and insightful social media intelligence to your organization.

The Pulse Program includes three major components:

  • Real-time dashboards created and managed by J.D. Power analysts
  • Weekly emerging issue reports generated by J.D. Power analysts to identify and highlight the most important events and issues impacting your brand
  • Monthly social intelligence reports for a deeper dive into key issues

The Benefits

The Pulse Program covers all aspects of your company's social media intelligence needs and allows your company to benefit from:

  • Professionally built topics: J.D. Power analysts filter the noise and clean up messy search results, creating dashboards that highlight meaningful matters
  • Analyst-powered tracking: J.D. Power analysts know your industry and know social data. This combination allows for the ability to quickly summarize and highlight the issues that may require immediate reaction, as well as those you should continue to monitor
  • Deep, actionable insights: J.D. Power analysts move far beyond monitoring your social media to finding the true insights that will help answer your most difficult business questions