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Customer Satisfaction with After-Sales Service improves in Thailand

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We explore the reasons why…

2015 Thailand CSI, J.D. Power, Car Servicing, Thailand, Aftersales, Toyota, Isuzu, Service Quality improves

A combination of factors have led to improved levels of customer satisfaction including expansion of dealer networks, new and renovated service facilities, more choices and convenience for customers, focus on service retention rate as key to success.